All complaints (consumer, licensee, and student) must be made in writing and can be submitted by fax, mail or email. Unfortunately, complaints cannot be accepted over the phone. All complaints are public record. Upon receipt of a complaint that contains complainant contact information the Board will respond indicating receipt. The Board's investigation process is as follows: determine jurisdiction, assign investigator, investigate complaint, assess any penalty as appropriate for violation of Board rules or law, report results of investigation to Enforcement department, contact complainant regarding results of investigation.
By Mail: Attn: Complaints
1207 Front Street, Suite 110
Raleigh, NC 27609
By Fax: 919-733-4127
By Email: firstname.lastname@example.org
If you need a response to your complaint please include your email or mailing address.